THE USER SERVICE CENTER was established with the aim of timely, precise and clear information to users of toll roads, as well as other road users, about current events, news and services provided by the Sector for Toll Collection.
The operators are open to all suggestions, proposals and questions, as the Customer Center aims to increase the level of satisfaction of our users.
By calling the IVR, 24 hours a day, by selecting the desired button, you can get information about:
- Purchase of TAG devices
- Recharge of TAG devices
- WEB platform for electronic toll collection – Toll For All
- Complaints
- Listings of passages for the vehicles with TAG devices
- City card
- Free pass on motorways in the Republic of Serbia
- Subscription ticket for motorway passage
By talking to our operators on free-of-charge telephone number 0800 111 004 or by sending e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. you can obtain information on toll prices, vehicle categorization, conditions on motorways of the Republic of Serbia, weather conditions, delays on border crossings, free passing along motorways within humanitarian actions, and other services provided by the Sector for Toll Collection, or be provided with precise guidelines where to find answers to your questions.
User Service Center’s Team is devoted to a direct contact with users in order to provide high-quality and more efficient communication and as best cooperation as possible.
Your suggestions, remarks and praises are of great importance for our work.
Contact form
Note: After entering the required field, please check the email address. In the case of incorrectly entered address, the system will be disabled to send an answer to your query.
