Department for Information System Maintenance

Department for Maintenance of Information Management Systems in the Sector for Traffic Control Information Systems has the main task to maintain computer and ITS equipment, systems and networks, to process and analyse data related with the maintenance of the information management system.

Department for Maintenance of Information Management Systems consists of 2 sections: Division for Computer Equipment and Networks and Division for Supporting ITS Equipment.

Tasks of the IT Division, i.e. Division for Computer Equipment and Networks involve the provision, maintenance of networks, computers and computer equipment for which the PE “Roads of Serbia” is in charge of. Beside maintenance, they provide support to operational and business processes on all key locations from IT surroundings in organizational units. The Division also performs the activities related with access protection, safety and control.

Division for Supporting ITS Equipment covers the following activities: maintenance of the system for traffic monitoring – automatic traffic counters, maintenance of the system of road weather stations, maintenance of the tunnel systems on Bypass, supervisory and operative centers, maintenance of the systems of variable message signs, as well as the maintenance of the security systems and video surveillance and other ITS equipment.

ITS Department

ITS Department, (Department for Intelligent Transportation Systems) is in charge of the development and implementation of ITS on the state roads in the Republic of Serbia, monitoring of the operation of the installed control systems as well as traffic management and user supervision on infrastructural projects.

Development and implementation of ITS also includes the system for warning the participants in traffic, system for video detection, system for automatic detection of incidents, road weather information system and other ITS systems.

Monitoring of the operation of the control system and traffic management is performed in the Command Operational Centers Petlovo brdo, Šarani and Dimitrovgrad. In the COC Petlovo brdo traffic is controlled and managed on the section DP A1 Belgrade Bypass (tunnels Stara Straževica, Straževica, Lipak and Železnik). COC Šarani is in charge of traffic control and management on DP A2 Ljig-Preljina (tunnels Veliki Kik, Brđani, Šarani and Savinac, interchange Takovo, interchange Preljina). COC Dimitrovgrad is in charge of traffic control and management on DP A4 Dimitrovgrad Bypass – border crossing Gradina/Bulgaria (tunnels Pržojna Padina and Progon).

Employees at the ITS Department perform user supervision and provide technical support to infrastructural projects which include ITS systems by controlling technical documents, testing and monitoring of the work of the implemented systems pursuant to the Laws, Directives, Standards and other legal enactments from the relevant areas.

Information Center

Information Center informs the public on road works, traffic closures and normalizations, condition of road structures, situations during the winter maintenance of state roads, waiting of vehicles on toll stations on motorways and on border crossings of the Republic of Serbia, etc. Employees at the Information Center are available to the users of I and II category state roads 24/7, all year round.

Operators at the Information Center provide users of I and II category state roads with information about the situations on state roads. Users can send requests by using free of charge Information Center phone number 0800-100-104, fax +381 11 6355 278 or to the following e-mail of the Department This email address is being protected from spambots. You need JavaScript enabled to view it..

Information Center distributes in electronic form public announcements, service information, appeals in emergency situations and winter service reports during the period of winter maintenance of state roads.

Accurate information about the situations on state roads can be found at any point in time on the PE “Roads of Serbia” Website, in the Information Center section. Employees in the Department produce and record audio files about the situations on state road network, which can be found in the IVR menu. The Website also contains the section Service Information containing brief information on state roads, while the menu with the same name is also located in the IVR.

Data from I and II category state roads in the Republic of Serbia are delivered and afterwards processed in the department, after which the information is distributed to the relevant state and city institutions as well as the media.

The Department takes active participation in winter maintenance of I and II category state roads, during the period of which it informs the public about the passability of state roads. In this period, Information Center is in daily contact with the Winter Service Headquarters, supervisors, external and internal counterparts and users of I and II category state roads. During the winter period term, the Information Center distributes the Winter Service Report to numerous counterparts twice a day under normal situations, while in case of outstanding situations, the Report is distributed several times during the day, depending on the situation.

Information Center is the administrator of the PE“Roads of Serbia“’s official accounts on social networks Facebook, Instagram and Twitter. Through this information channel, the employees inform the public on the conditions on state roads in the course of 24 hours. Also, the Information Center provided replies to requests of users, submitted on the enterprise’s official accounts on the above mentioned social networks.

INFORMATION CENTER
Free of charge phone number: 0800-100-104
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: +381 11 6355 278

Links for the official accounts of the enterprise:

  

 

Department for Data Processing

Department for Data Processing is engaged with automatic processing of toll collection data and transfer of the data from the locations.

Automatic Data Processing activities involve:

  • Downloading and importing of the encrypted data and photo surveillance from toll stations and distribution points for ETC payment on the territory of the Republic of Serbia. Transfer of decrypted field data, after which the data are imported in the Оracle base.
  • Data processing: importing and control of payments, manual regime of work, simulation of manual regime of payment, control of BOKS, demagnetized tickets and unreadable manually inserted tickets, administration and control of system time...
  • Reports are prepared on monthly, periodic and annual level. Reports can be internal and external, prepared at the request of national and foreign legal persons.
  • Archiving and protection of original electronic data and documents.

Average Annual Daily Traffic

All information about Average Annual Daily Traffic referring to public roads of the I and II category in the Republic of Serbia may be found here, please choose specific year from the right menu.


ico-adobe - Traffic load chart on state roads IA category (xls)

ico-adobe - Traffic load chart on state roads IB category (xls)

ico-adobe - Traffic load chart on state roads IIA category (xls)

ico-adobe - Traffic load chart on state roads IIB category (xls)


ico-adobe - State road network - traffic load

ico-adobe - Traffic load chart on state roads IA category (xls)

ico-adobe - Traffic load chart on state roads IB category (xls)

ico-adobe - Traffic load chart on state roads IIA category (xls)

ico-adobe - Traffic load chart on state roads IIB category (xls)


ico-adobe - State road network - traffic load

ico-adobe - Traffic load chart on state roads IA category (xls)

ico-adobe - Traffic load chart on state roads IB category (xls)

ico-adobe - Traffic load chart on state roads IIA category (xls)

ico-adobe - Traffic load chart on state roads IIB category (xls)


ico-adobe - State road network - traffic load

ico-adobe - Traffic load chart on state roads IA category

ico-adobe - Traffic load chart on state roads IB category

ico-adobe - Traffic load chart on state roads IIA category

ico-adobe - Traffic load chart on state roads IIB category


ico-adobe - State road network - traffic load

ico-adobe - Traffic load chart on state roads IA category

ico-adobe - Traffic load chart on state roads IB category

ico-adobe - Traffic load chart on state roads IIA category

ico-adobe - Traffic load chart on state roads IIB category

ico-adobe - The relation between the current and previous marking of sections and travel directions IA category

ico-adobe - The relation between the current and previous marking of sections and travel directions IB category

ico-adobe - The relation between the current and previous marking of sections and travel directions IIA category

ico-adobe - The relation between the current and previous marking of sections and travel directions IIB category


ico-adobe - State Road Network - schedule of traffic counters and toll stations

ico-adobe - State road network - traffic load

ico-adobe - Traffic load chart on state roads IA category

ico-adobe - Traffic load chart on state roads IB category

ico-adobe - Traffic load chart on state roads IIA category

ico-adobe - Traffic load chart on state roads IIB category

ico-adobe - The relation between the current and previous marking of sections and travel directions

ico-adobe - Average monthly daily traffic growth rate (PMDS) for July and August 2014/2015 at selected locations

ico-adobe - Position on the map


ico-adobe - Traffic load chart on state roads IA category

ico-adobe - Traffic load chart on state roads IB category

ico-adobe - Traffic load chart on state roads IIA category

ico-adobe - Traffic load chart on state roads IIB category

ico-adobe - The relation between the current and the previous marking of sections and travel directions

ico-adobe - State Road Network - traffic load in 2014

ico-adobe - State Road Network - Schedule of Automatic Traffic Counters and Toll Stations in 2014


ico-adobe - Traffic load chart on state roads IA category

ico-adobe - Traffic load chart on state roads IB category

ico-adobe - Traffic load chart on state roads II category

ico-adobe - State Road Network - traffic load in 2013