“USER SUPPORT FOR TRAFFIC PARTICIPANTS”
We are informing you that mobile application “User support for traffic participants” is made and put into operation for the purpose of easier communication and informing of citizens on road conditions and information important for traffic participants.
This application, titled “PUTEVI SRBIJE” is on Google play Webpage and it is available to the users of mobile phones, lap tops, tablets with Android platform in Serbian and English. The application can be downloaded from the Google play Webpage free of charge.
Mobile application “User support for traffic participants” consists of nine fields:
Situation on roads with information on traffic closures, traffic bans, unfavorable weather conditions and marks of toll stations, border crossings, police cameras and radar controls on the roads in Serbia, possible landslides, rockfalls, black spots as well as information to drivers on the existing petrol stations and parking lots, shown on the map.
2. MY ROUTE
Based on the origin and destination address of the route, user has an option to calculate the closest route as well as to get information on road conditions on the selected route.
Users are enabled to obtain toll price if they set a certain route and vehicle category.
In this field, users can obtain the following: news, information on waiting or passability on toll stations.
5. SERVICE REMINDER
Users are enabled to keep records on the servicing of their cars as well as monitoring of the costs.
6. WEATHER FORECAST
It is enabled to get data on weather conditions for the upcoming three-day period for all towns in Serbia.
7. IMPORTANT PHONE NUMBERS
In case of emergency, traffic participants are enabled to make direct phone calls by selecting the following: Police, Fire Brigade, Ambulance, AMSS – help on the road, Weather Data, International information and PE “Roads of Serbia”.
It is enabled to get information for towns selected in the given field.
For the purpose of personal adaptation to the User Support Service, users are enabled to manually change options in the application (language selection, lighting, font size, etc.).
In case of possible suggestions or remarks by users of the application, direct contact is enabled via Info field, “i”.
Department for Public Relations provides electronic exchange of information referring to road conditions, which are displayed on the Enterprise Webpage.
The upcoming steps regarding the application “User support for traffic participants” which we will be engaged on will be the following:
• promotion of the User Support service
• adaptation of the service to the users of mobile phones, lap tops, tablets with IOS platform
• upgrade of the “User support for traffic participants” pursuant to the latest technology solutions.
According to the obtained statistical data on downloads and use of this application, so far we count 11,622 downloads, there are 6002 active users, current evaluation mark on Google play Webpage is 4.05 out of maximum 5 and there are no negative comments on it.